This Privacy Policy is maintained by WPF Holdings, LLC, doing business as Stayker ("Stayker," "Company," "we," "us," or "our"). Stayker is a hotel booking infrastructure platform that provides hotel search, booking, and reservation management services through our website (stayker.com), booking portals, partner platforms, APIs, and AI-powered integrations including the 1Stay MCP server (collectively, the "Platform").
By using this Site, you acknowledge that you have reviewed the terms of this Privacy Policy and agree that Stayker may collect, use, and transfer your Personal Data in accordance herewith. If you do not agree with these terms, you may choose not to use our Site, and please do not provide any Personal Data through this Site.
We are committed to keeping any and all personal information collected of those individuals that visit our website(s) and make use of our online facilities and services accurate, confidential, secure, and private.
STAYKER does not sell, rent, or lease any of our customer lists or data to any third party.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided below:
When you make a reservation or interact with the Platform, we may collect:
When you visit our website or use the Platform, we may automatically collect:
We may deploy Google Analytics on some websites. Details regarding how Google Analytics collects and processes data can be found at www.google.com/policies/privacy/partners/.
When you use 1Stay or other AI-powered integrations to search for or book hotels through third-party AI platforms (such as Claude by Anthropic, ChatGPT by OpenAI, or Gemini by Google), we receive the structured booking data you provide during the conversation — including your name, email, phone number, travel dates, and hotel preferences. We do not receive or store the full text of your AI conversation. We receive only the specific data fields submitted through the booking tool.
We may collect and make use of personal information to assist in the operation of our website(s) and to ensure delivery of the services you need and request, including to:
Stayker may find it beneficial to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support, and/or arrange for delivery of our services. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and are required to maintain the strictest of confidentiality with regards to all your information.
Stayker may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is necessary to:
When you provide your mobile phone number during the hotel booking process on the Platform — including through our website, booking portals, partner sites, or AI-powered booking integrations such as 1Stay — Stayker may send text (SMS) messages to that phone number. These messages are limited to communications directly related to your hotel reservation and may include:
Message Frequency: Message frequency varies based on your booking activity but is typically limited to 2–5 messages per reservation.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Stayker does not charge for text messages.
Opt-Out: Reply STOP to any message to opt out. You may also text STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive a single confirmation and no further texts will be sent. Opting out does not cancel your reservation — all confirmations are also sent to your email.
Help: Reply HELP to any message, email service@stayker.com, or call 704-686-8006.
By providing your mobile phone number during the booking process and completing a reservation, you consent to receive the text messages described above from Stayker. Your consent is limited to messages related to your reservation and the types of communications described in this section. You are not required to consent to text messages as a condition of making a reservation; however, certain booking workflows may use SMS as the primary delivery method for secure payment links.
Stayker does not send marketing, promotional, or advertising text messages from this number. If Stayker offers promotional text messaging in the future, it will require a separate, explicit opt-in and will not be sent to your phone number based on the consent described in this section.
When you make a reservation, we share your name, contact information, travel dates, and any special requests with the hotel or lodging provider to fulfill your booking. If you provide a loyalty program membership number, we include that with your reservation so you receive credit for your stay.
Stayker processes hotel reservations through the Travelport Global Distribution System. Your booking data is transmitted to Travelport to search inventory, confirm rates, and process reservations. Stayker is the agency of record for all bookings made through the Platform.
We use third-party service providers to operate the Platform, including:
Stayker does not sell, rent, or lease your personal information to third parties. We do not share your phone number, email address, or booking data with any third party for their marketing purposes.
| Data Type | Retention Period |
|---|---|
| Booking records | Minimum 7 years (tax, accounting, and legal compliance) |
| SMS consent records | Minimum 5 years (TCPA compliance) |
| Account information | Until you request deletion |
| Technical / usage data | API logs retained 90 days; aggregated metrics retained indefinitely |
You may request deletion of your personal data by contacting service@stayker.com. Certain records may be retained as required by law.
Stayker shall endeavor and shall take every precaution to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of your personal information.
We implement industry-standard security measures including SSL/TLS encryption for data in transit, encryption at rest for stored data, and role-based access controls. Payment card information is processed through PCI-compliant payment processors and is never stored on Stayker's servers. Phone numbers in our event and analytics logs are masked to the last four digits.
Stayker does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website(s).
All users and/or visitors to our website(s) have the option to discontinue receiving communication from us:
STOP to any text message from StaykerIf you wish to unsubscribe or opt-out from any third-party website(s), you must go to that specific website(s) to unsubscribe and/or opt-out.
Our website(s) sometimes contain links to affiliate and other website(s). STAYKER does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such website(s). We encourage all users and visitors to be aware when they leave our website(s) and to read the privacy statements of each and every website(s) that collects personally identifiable information.
You may, at any time, contact us to access, correct, update, or request deletion of your personal data.
European data privacy laws grant individuals subject to those laws ("European Residents") certain rights with respect to the access, rectification, erasure, portability, and restriction or objection to processing of their own personal information. Requests (including opt-out requests and requests for applicable model clauses), questions, or complaints may be directed to service@stayker.com.
California residents may exercise their rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. Stayker does not sell personal information.
Our website uses cookies and similar technologies to improve your experience, analyze site traffic, and understand usage patterns. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website but will not affect your ability to complete a hotel reservation.
Stayker reserves the right to update and/or change the terms of our privacy policy. When we make changes, we will update the "Effective Date" at the top of this page and post changes to stayker.com/legal/privacy. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
WPF Holdings, LLC d/b/a Stayker
Email: service@stayker.com
Phone: 704-686-8006
Mailing Address:
WPF Holdings, LLC
30 N Gould St, Suite N
Sheridan, Wyoming 82801
© 2019–2026 WPF Holdings LLC, d/b/a Stayker. All Rights Reserved.